Please Note: We are experiencing delivery delays due to Covid-19 restrictions. Please allow an additional few days to receive your parcel

Australian Delivery Information

Click & Collect - $2

FREE for orders over $30

  • Available in selected stores
  • Delivery within 3-7 business days
  • Please note: uncollected orders will be cancelled after 30 days

Standard Delivery - $7 

FREE for orders over $50

*Please note our warehouse processing time is included in the estimate below.





3 business days

5 business days


4-5 business days

6-7 business days


4-5 business days

6-7 business days


4-5 business days

6-7 business days


4-5 business days

4-5 business days


5-8 business days

16 business days


6-7 business days

10 business days

For suburb specific delivery time, visit the Australia Post delivery estimator website to find out. *Don't forget to add a processing time of 1-2 days when estimating your delivery date on the Australia Post Website!

Express Delivery - $10

$1 for orders over $50

Express orders placed before 12pm AEST will leave our warehouse on the same day. Express orders placed after 12pm will be processed the following business day.

Express post delivery times will then apply once your order leaves the warehouse.

Please note express shipping times are additional to these time frames, and vary from region to region. Please reference our delivery notice above for your expected delivery time in your region.

To estimate delivery please visit the Australia Post delivery estimate website and enter the postcode 3212 (Lara) in the ‘From’ field and your own postcode in the ‘To’ field. 


International Delivery

For International orders please see International Delivery Information


Delivery Terms & Conditions

  • Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.
  • All orders sent within Australia require a signature on delivery. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office. If you are an Australia Post My Post customer you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. Note: if you elect to use this service, the agreement is between you and Australia Post, and Cotton On takes no responsibility for any lost or damaged items due to the use of this service.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
  • If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.


Free Shipping Terms & Conditions


  • No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold. 
  • The threshold for free shipping is calculated after any promotions and discounts are applied.
  • Free shipping is a limited promotion and not available for orders delivered outside Australia
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