Please Note: We are experiencing delivery delays due to Covid-19 restrictions. Please allow an additional few days to receive your parcel
Follow

I haven't received or can't find my voucher, how can I redeem it?

If you have not received your vouchers please check your junk mail & promotions folders.

Our perks emails are sent from news@e.cottonon.com  so adding this email address to your safe senders list may avoid the emails from being blocked in future. You can also find your vouchers in the My Account section of the website here: https://factorie.com.au/account 

Still can’t find it? Contact Customer Service on coperks@cottonon.com to arrange for your voucher to be re-sent to you.

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk