Customer Care Centre Factorie

Please Note:The extreme weather conditions are impacting our mail and parcel networks and resulting in delivery delays in and out of northern NSW, down to Coffs Harbour, and all of Queensland. Please check your individual tracking page for an update on your parcel, or visit the Australia Post website for delivery service updates. Alternatively, please reach out to our team via chat for further support. We appreciate your patience and understanding as we work through this disruption.

Can I pay with Afterpay?

Sure you can! Buy what you want today and pay it off over four fortnightly installments.

What is Afterpay?

Check out the details at Afterpay

Need to know more?

Afterpay FAQs may have the answer you need but if not they can help you out with account enquiries. Send an email to info@afterpay.com.au.

If you ask us about payments, declined orders, or your Afterpay account we’ll do our best to help but our answer might be ¯\_(ツ)_/¯ so best to contact the experts.