If your order hasn't yet arrived the first step would be to check the tracking details for your order. If this doesn't seem to be moving and its past your expected delivery date please let us know as we will then get in touch with Australia Post to investigate further.
Before investigating, Australia Post requires a delivery to be delayed for 3 business days past their stated delivery times. These are available on the Australia Post delivery estimate website.
For full Terms and Conditions, visit our Delivery page.