Customer Care Centre Factorie

Please Note:The extreme weather conditions are impacting our mail and parcel networks and resulting in delivery delays in and out of northern NSW, down to Coffs Harbour, and all of Queensland. Please check your individual tracking page for an update on your parcel, or visit the Australia Post website for delivery service updates. Alternatively, please reach out to our team via chat for further support. We appreciate your patience and understanding as we work through this disruption.

Contact Us

Customer Service

You can contact our customer service team 24/7 via chat by clicking the red help icon on the bottom right side of your screen.

Marketing, PR & Blogger Enquiries

For all marketing-related enquiries throw us a line at: marketing@factorie.com.au
Can’t wait to hear from you!

Recruitment

Further information and contact details for our Recruitment team can be found through this link.