Contact Us & General Info
Planet Factorie Foundation
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What’s the Planet Factorie Foundation all about?
We don’t just care about people, but also the environment. That’s why we set up this Foundation, to look after all the different projects we are involved in – our first project is to raise money fo...
Recruitment
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How can I apply for a job with factorie?
We’d LOVE to have you on the team! If you’re keen to join the factorie family, our Careers site is the place to start. On our Careers website you can: Search for a casual, part-time or full-time j...
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How can I contact the recruitment team?
If you need to get in touch for any recruitment enquiries or technical issues, you can reach us at factorievibe@factorie.com.au Important! The Customer Service team can't accept applications or CV...
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What is the minimum age to work at factorie?
Thanks for wanting to join the factorie team! To apply for a job in one of our stores, we’ll need you to meet the minimum working age requirements for your country and/or state. To find out the min...
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Will I receive a response to my application?
If you are successful in proceeding to the shortlist stage of our recruitment process (firstly, congratulations!) one of our recruitment team members will be in touch to discuss next steps and orga...
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Can I register my interest for future opportunities?
If you don’t find the job of your dreams in our current available jobs, there are a couple of ways you can make sure you don’t miss out on new positions that might interest you. Create a profile o...
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Who can help me with technical issues on the recruitment website?
Uh-oh – having technical issues? If you’re having trouble submitting an application or your careers profile isn’t working as it should, get in touch with us at factorievibe@factorie.com.au and we’l...
Contact Us
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Customer Service Contact Details
The answer to most of our frequently asked questions can be found here in our help centre. Delivery & Tracking Information on delivery times, fees, Melbourne Metro delivery regions, Shipster and ...
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Marketing, PR & Blogger enquiries
For all marketing-related enquiries throw us a line at: marketing@factorie.com.au Can’t wait to hear from you!