Product & Store
Retail Store Enquiries
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How can I contact a store?
Check out our Store Finder for the contact deets of your nearest store.
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Store open & close hours
Please check out our store finder to see our current list of stores. If you’re heading down to a particular store, we recommend calling ahead with your enquiry!
Product Enquiries
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I want to buy an item online that I saw in store but I can’t find it?
Sometimes items sell out faster in different locations, which means at times, our stock in store may not match what we have available online and vice versa! You can also subscribe to our VIP email ...
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How can I find if a product is available in store?
If you're looking to purchase a specific item in-store you can check stock levels via the product page. Head to the product you're after, select the in-store tab, the size you need and enter your ...
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Where can I find a size guide?
A measurement size guide for all guys, girls and shoe sizes can be found HERE
Giftcards
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Can I use a gift card to purchase items online?
Yes, gift cards purchased in Australia from Cotton On Group stores are now valid for use online and in-store. Please note: cards purchased via a third party are not valid for online use. These card...